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wordpress plugin screen, screenshot
How do you update WordPress Plugins?

Most WordPress plugins are updateable from the admin or backend area of the WordPress website.  Some paid plugins, and plugins that have not originated from the WordPress plugin directory will need to be updated manually.

To update from the WordPress dashboard

  • –Verify the compatibility between the plugin and your version of WordPress
  • –Login to the admin area of the website
  • –Navigate to Dashboard->Plugins
  • –Perform the updates


To update WordPress plugins manually

  • –Verify the compatibility between the plugin and your version of WordPress
  • –Download the latest version of the plugin from the developer
  • –Follow any special update instructions provided by the developer
  • –FTP into your site or log into the File Manager in cPanel
  • –Navigate to /wp-content/plugins (You can download this folder as a backup if you like)
  • –Locate the directory of the plugin you wish to update and remove/delete it
  • –Upload the latest version you downloaded above from the developer into the same location
  • –Go back to the WordPress dashboard and select Plugins
  • –Locate the plugin you just uploaded/updated from the plugin list and click Activate.


Further Reading:
Backup your WordPress website
How do I secure secure WordPress plugins
How do you update WordPress

clip art depicting a tlds and image of globe
Should You Buy a Domain from the Same Place You Host Your Site?

Buying a domain name from the same place as your hosting provider is ease of use.

By buying your domain or transferring your domain to Blue Ocean Web Hosting – it means we can take care of business faster and more efficiently if you require changes to the domain setup or something goes askew.  By having it on our books we can offer a much faster and improved service.

Another benefit is that all website related billing comes from the one place, us.  There are many scams out there now that pretend to want to renew your domain.  These scammers send fake invoices asking for domain renewal payments.  By having all web hosting services with us, you are more likely to question an invoice when it comes from a third party you have never heard of.

Unlike many web hosting providers, we do not own your domain.  If you sell your business for example, you are able to quickly access the necessary codes etc to be able to transfer the domain to the new owner if need be.  Some hosting providers create big issues and roadblocks if you want to transfer the domain.

If you are on one of our website maintenance plans – for us to provide the best service and security we do insist that the domain is registered with us.

Further reading:
What is DNS?
How long does it take to transfer a domain ?
Do I need to buy a SSL certificate?

semi blurred computer screen with wordpress plugin code in editor
How Do I Choose Secure WordPress Plugins?

Trawling through the WordPress plugin library, you will see thousands and thousands of plugins.  The WordPress plugin database comes with no guarantees that each plugin is secure, efficient or that it is not already compromised or contains malware.

So how do you choose which ones you should use?

A number of plugin traits to look for are

  • How many times has the plugin been installed? If the plugin you looking for is not a niche plugin, then you should expect it have been installed in the thousands if not tens of thousands.


  • Do the plugin reviews average a high rating?


  • Was the last update recent? I would call recent the last six months. Plugins are vulnerable just like any other pieces of code – if the developers are updating the plugin constantly, the it is more likely to be more secure than not


  • Does the developer list terms of service or a privacy policy?


  • Check to see if the plugin is compatible with the latest version of WordPress


  • Browse through the plugin’s support forum to see if there are potentially any issue that you might face by installing it.



Related Reading:

How to minimise WordPress spam
What is hacking? and how to best avoid being hacked
What is Spam?

Shadow Hand typing on a blurred keyboard maliciously
What is Hacking and how to best avoid being hacked?

Hackers are basically crooks that want to steal information from you, or manipulate your website to their advantage. They crack or hack the credentials of your site to obtain access to the backend where they are not supposed to be. Once there, depending on their motivation – anything is possible.

· Insert unwanted links to other sites onto your webpage
· Use your system to spread a political message
· Use your site as a host for all types of malware and to spread infection
· Gain knowledge of other sites or email login credentials
· Simply annoy and be an expensive nuisance

The best things that you can do to help avoid being hacked is to have a strong password. There are many applications out there that can create good strong random passwords. Another thing that really is a must do, is keep your WordPress up to date. Log into the back end of your site and ensure that all the updates are done.

Another great tool is to install a WordPress firewall plugin. Look in the WordPress plugin directory or google ‘WordPress firewall plugins.

Also, remove unused or unwanted plugins. Allowing unwanted plugins enabled or disabled to sit in your WordPress installation increases the chance of the site being compromised.

Related Reading:
Do I need to buy a SSL Certificate
Which SSL certificate is right for me?
How to minimise spam – WordPress

.auda domain administration logo
Can I have ID Protection available for .AU domain names?

ID protection is not available in the .au domains namespace. auDA (.au Domain Administration) does not allow ID protection on the .au domains.

Unlike other gTLD domains (.com, .net), there is less information shown on a standard whois search for .au domains.  Only the Registrant/Entity data is shown including ABN, ACN, Trademark, etc along with the name of the person who is the Registrant and Technical Contacts appear.

No postal address or phone numbers are shown on any whois search.

The only time an email address is shown on a .au domain whois search is when the search is conducted when the whois site is protected by a captcha.  This ensures that ‘robots’ or ‘scripts’ are not trawling through whois site’s collecting data.

Other technical data is shown like nameserver entries and some other

You’re able to check out the details on your domain (or any for that matter) at .  Check out their other suite of tools while your there.

Here is a sample whois for the domain

Registry Domain ID: D407400000001128840-AU
Registrar WHOIS Server:
Registrar URL:
Last Modified: 2019-07-08T00:35:13Z
Registrar Name: Synergy Wholesale Pty Ltd
Registrar Abuse Contact Phone: +61.383999483
Reseller Name:
Status: serverRenewProhibited
Registrant Contact ID: DIT-1077761
Registrant Contact Name: Glenn Goodman
Tech Contact ID: DIT-1077762
Tech Contact Name: Glenn Goodman
Name Server IP:
Name Server IP:
DNSSEC: unsigned
Registrant: GOODMAN, GLENN
Registrant ID: ABN 86169818682
Eligibility Type: Sole Trader

Related Reading:

What is DNS ?
Frequently Asked Questions

Contacts on Phone
Updating Account Contact Details

If you forget your web hosting login credentials or you no longer have access to your email address that you used to sign up with, you can follow the below instructions to have your web hosting account updated and be able to login again.

Forgot Password

You can follow the ‘Forgot Password’ link here . This will allow you to reset your password via email

Raise a Support Ticket

You can send us an email direct to or raise a support ticket here.

Update Account Details Using a Form

If your unable to log into your account or receive the password assistance emails or use the above methods for whatever reason, you will need to submit and Update of Account Details for to us.  Please download and complete the relevant form below, scan and email or post back to us.

Update Account Details (Business).pdf

Update Account Details (Individual).pdf


Related Reading:
Privacy Policy
Terms of Service

What SSL Certificate is right for me - Blue Ocean Web Hosting
What SSL Certificate is right for me?

No matter what sort of website you maybe hosting, protecting and encrypting  the date that is being sent and received over the internet has never been more important.

What is a SSL (Secured Sockets Layer) Certificate?

When a SLL Certificate is installed to your site, the SSL Certificate encrypts the data that your customers are sending and receiving from your website.

A simple way that the SSL works:

a] Your customer accesses your site with an SSL installed
b] A secure SSL connection is requested from your site
c] Your site responds with a valid SSL Certificate
d] A secure connection is established enabling the transfer of encrypted data to begin

Types of SSL Certificates

Domain Validated SSL Certificates (DV SSL Certificate) – best for small to medium businesses and the cheapest too.  A DV SSL only requires proof of ownership of the domain the certificate is for.  DV SSL should only be used for encryption and are unable to be used to indicate the trust level of a domain or company that owns the domain.  DV SSL’s should not be used for eCommerce sites.  They are best used for testing sites, servers, and internal business sites.

What SSL Certificate is right for me DV SSL - Blue Ocean Web Hosting

Organisation Validated SSL Certificates (OV SSL) – are essentially the same as DV SSL Certificates however the domain owners take an additional step by requiring proof of domain ownership and legitimacy.  This is performed by the issuing authority that the business associated with the domain is in fact registered and legitimate by checking such information such as the name of the business, it’s location, address and other legal information.

What SSL Certificate is right for me OV SSL - Blue Ocean Web Hosting

Extended Validated SSL Certificates (EV-SSL) are the highest level of trust that a SSL Certificate can receive and are the industry standard if you are running an eCommerce website.  The EV SSL is identifiable to the end user (your customer) by instead of a padlock or ‘secure’ text left side next to the domain, you will see the organisation’s name next to the domain name.  These certificates are essential for eCommerce and large business sites where financial and important data transactions occur.

What SSL Certificate is right for me EV- SSL - Blue Ocean Web Hosting


All variants of SSL certificates are available from Blue Ocean Web Hosting

Blue Ocean Web Hosting - Do I need a SSL Certificate
Do I need to buy a SSL Certificate?

SSL these days is a must have.  Once you install an SSL onto your site, you and your visitors are able to access the site securely.  You and your visitors will know you have an SSL as they will see the https:// in the URL bar.  The SSL allows your website to be accessed over HTTPS – This encrypts the data sent between your site and your visitors computer.

Since around 2014 SSL has been a tool used by Google in their algorithms that help determine what SEO score your site should receive.  Google is also no publicly identifying non HTTPS sites.

Implementing a SSL certificate is quite simple with Blue Ocean Web Hosting and in the vast majority of cases, it is issued and installed automatically once purchased from our website.  If in doubt, your account manager will help you if you get stuck.

Related Reading:
What SSL Certificate is right for me?
How To Minimise Spam – WordPress

Blue Ocean Web Hosting - Backup your WordPress website
Backup your WordPress website
Put this task to the top of every list you make.  Backups are the most important task that you can undertake.  If the worst happens, a current working backup ensures that you are back up and running in the shortest amount of time with the least amount of lost data.

A successful and recommended backup solution looks like this:

Read More “Backup your WordPress website”

Blue Ocean Web Hosting - Wordpress Hosting Update
How To Minimise Spam – WordPress
With anything, there is an easy way and a hard way. So happens, there are a number of easy ways to stop WordPress comment spam. Before we get to the easy ways – the hard way is manually. Manually means logging into the backend of your site and looking through your comments and weeding out the spam.

Read More “How To Minimise Spam – WordPress”

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