After about 40 days of your domain sitting in the ‘expired’ state, it will be deleted at the registry. Once the domain is deleted at the registry, the status of the domain changes to ‘Redemption’.
Once your domain has reached the Redemption phase, it can only be renewed with the Registrar in which it expired with. Blue Ocean Web Hosting is not the Registrar. We need to contact the Registrar of the particular domain extension you are wanting to redeem.
The Registrar are the ones that apply the sometimes hefty fee for renewal of domains in this phase. The Redemption phase lasts 30 days, then 5 days pending deletion, before it is removed and is available again for registration.
If your domain has entered the ‘Redemption’ phase, you will need to log into your Blue Ocean Web Hosting account and lodge a ticket. We can then raise an invoice for the RGP fee and process the request.
For a list of auDA accredited registrars can be found here.